Jessica Siewertsen is no stranger to customer service. Starting at the age of 10, she joined her sister and began working at their small town’s local diner. “I started working really early in life. It helped pay my way through college and showed me just how much better life is when you’re surrounding yourself with interesting and diverse people.”
She credits this job for sparking her passion of working with people and helping others. After high school, she earned her bachelor’s degree in Philosophy and Psychology at Central Michigan University in 2002 and launched her career working in admissions.
Jessica joined Wiley in 2010 as a program manager, and in 2014 she switched over to the newly formed role of field education specialist. She works closely with our partner schools to help students secure the field work, clinical placements, and internships needed to meet graduation requirements. Jessica loves how technological advances and current events are constantly changing the higher ed landscape and provide new opportunities to make a difference. “I’m driven by finding those creative, innovative ways to support nontraditional students.”
Jessica’s role at Wiley ultimately influenced her decision to go back to school. In 2019, she earned her Master of Social Work at Our Lady of the Lake University. As a student herself, Jessica developed a deeper understanding of the field placement process and how to improve the experience for her own students.
Outside of her work at Wiley, Jessica appreciates spending quality time with her family. She enjoys creating watercolor art with her husband and eight-year-old daughter, as well as volunteering at the Open Door Outreach Center.
Are you interested in pursuing a career with Wiley? For more information on what we do, our benefits, and our current openings, check out our Careers page.