The 2021 Voice of the Online Learner research report found that while perhaps considered novel or intrusive less than a decade ago, mobile devices, such as phones and tablets, now have a place in the college classroom. For online learners, they may be a portal into the online learning environment.
Higher education institutions should take note. Implementing mobile-friendly content into programs may become an expected feature for many online students.
Higher Education Mobile Usage by Age
Our recent data shows that 21% of students surveyed said they want to complete all their course-related activities on mobile devices. The percentage was even higher at 51% for online students who would like to complete at least some of their course-related activities with a mobile device.
There was also a clear distinction when it came to mobile use among younger and older students. Millennials and Gen Y are the first generations to grow up using technology, and the stats show they are most supportive of using mobile for courses. Age impacts learning needs, and universities need to understand generational delineations to build better relationships with adult learners and recognize what they need to succeed.
How Students Use Mobile
One of the clearest takeaways was that learners want to use mobile for quick tasks. The top reason cited was the ability to check grades, assignment due dates, and course schedules—all simple tasks for handhelds and touchscreens like an iPad. Prospective students said that they would also like to use mobile devices for communicating with professors and other students, as well as completing digital readings, completing video and multimedia learning, and participating in discussion forums.
The responses make sense given the nature of smartphones and tablets for distance learning. Compared with laptops, mobile devices are more portable and, as a result, offer greater accessibility and connectivity. Universities need to ensure that these quick functions are not only available to mobile users, but easily accessible.
Implementing Mobile-friendly Courses Online at Universities
Institutions should keep some best practices in mind for course design and mobile optimization. Here are five important tips:
- Keep students in mind. Informative components of a course, such as learning materials and assignment descriptions, should be at the forefront of mobile design. Faculty members can ask students what devices they’re using and what they’re trying to access with those devices. This information will provide valuable insight.
- Structure courses modularly. Break up content into logical, comparably sized pieces that are easy to follow. A random collection of files, assignments, and lectures are easy to lose and can cause students frustration.
- Use standard file formats. Mobile devices may not be able to handle certain file types (.docx, pptx, etc.) for multimedia. Convert files to PDFs, which are mobile-friendly for Mac and PC devices. Make video content more accessible on mobile by streaming (YouTube and Vimeo are third-party options) instead of downloading.
- Communicate file types and sizes. Commonly, cell phones and other types of mobile devices have a limit to the amount of internet data users can download in a billing cycle. Communicating file sizes can help learners understand what to expect for their plan as well as the time required to access files.
- Use mobile–friendly tools. Tools like podcasts and Google Drive can help courses become more mobile-friendly and integrate commonly used forms of technology.
Putting students’ needs first is critical to their success. Universities should design online courses with mobile as an assumption and not a luxury. It can start small. For instance, setting up a communication platform and following with optimized video and course content is a good way to get started in mobile.
As the 2021 Voice of the Online Learner report demonstrated, mobile access is quickly becoming an expected feature of online students, and experts agree. The future of higher education rests on technological savviness. Learn more by reading the additional insights on our resources page.