Enhancing on-campus and online student retention
Online learners have different needs than on-campus students. And you can’t rely on cues like eye contact or body language to recognize when a student is struggling. But we understand what it takes to keep them motivated and on track to graduation.

We use a different way to connect. Combining theories from both psychology and counseling to fully engage with students online, we create a vital support line. And it’s working. Programs using our compassionate retention solutions have a 78.3% student retention rate after one year.
Wiley Impact Fact
Our Retention vs. Comparable Non-Profit Online Universities*
After 1 year78.3% Overall retention of Wiley-supported programs
62.1% Comparable programs
Engaging students online and on-campus
Once a learner enrolls in a program, one of our advisors contacts them to identify their strengths and motivations for pursuing their degree. Those conversations allow us to provide personalized support that keeps learners on track through graduation.
Using a combination of our learner success resources and personal coaching, we’ll help you boost persistence rates, so your learners stay on track to graduation.
Here’s what we’ll do:
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Improve persistence with proven retention strategies
Learners need understanding and encouragement to help them balance their priorities and overcome challenges. We’ll improve the likelihood of their success by communicating proactively and monitoring their activity in the learning management system.
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Provide consistent support to meet retention goals
We’ll work with you to develop standard procedures to achieve your retention goals. These will define how we help students tackle the academic challenges they face online and on campus.
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Build on outcomes for student success
Academic performance data allows us to continuously refine the ways we propel your learners toward high-impact outcomes. We’ll use this information to improve how we support students as they face and overcome their unique challenges.
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Provide clinical and field placement support
For programs that require placements, we can provide learners with the support they need to find and secure successful roles. With our robust placement network, we’ll take on the challenge of placing your learners in practical fieldwork so you can dedicate your focus elsewhere.
Find out how our Clinical and Field Placement Support can streamline this process for you.